Out of all the things today which could have made me laugh, IU CREDIT UNION made my day today.
I was having a hard time getting my PayPal accounts to work with my new eBay account (anyone wanna buy a road bike, by the way?) and I was absolutely frustrated and almost ready to cry.
Until I tried setting up security questions for my IUCU account.
Well, apparently on their site they tell you what security questions you have to answer, so my first question was "What year did you graduate from high school?" Even though that's still exactly 3 weeks in my future, I put 2009. It's the correct answer, right? IUCU didn't think so.
I got "Denied!"
So they ask me my next question: "What month is your wedding anniversary? (Enter full name of month)." I honestly didn't know what to say for that one. The answer "Um...what?" only brought me back to the "Please try again" screen and we started all over with the graduation question.
And why is it called a "challenge" question anyways? While you might say that for some it might be challenging to remember their own wedding anniversary, it honestly can't be that hard. After about 10 rounds of battling with the Stupid Question Bot I got a good question I was able to answer: "What city were you born in?" Easy, right?
Well. I entered in my birth city. AND IT GOT DENIED. Seriously!! Does the Stupid Question Bot think it knows where I was born or something? I typed in the right answer about 5 times, after which the automated system logged me out and told me to "contact the administrators". Hm.
I remember answering security questions at the bank, but if they never asked me when my wedding anniversary was, why would they offer that as a security question? That's ridiculous.
Even though I got some laughs I'm still really frustrated.
--E.A.
Saturday, May 9, 2009
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